Terms of service

Welcome to Tea Begins. By accessing our website or placing an order with us, you agree to the following Terms of Service. Please read them carefully before using our site or services.

1. General

Tea Begins reserves the right to update or modify these Terms of Service at any time. Any changes will take effect immediately upon posting on our website. Continued use of our website constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have obtained consent from a legal guardian.

3. Products & Pricing

All product descriptions, pricing, and availability are subject to change without notice.

We make every effort to display our products as accurately as possible. However, we do not guarantee that product images, colours or descriptions will be entirely accurate due to variations in screens and displays.

Prices are listed in SGD unless otherwise stated.

4. Orders & Payment

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities purchased per order or per customer

In the event an order is cancelled after payment has been processed, a refund will be issued to the original payment method.

5. Shipping & Delivery

Shipping timelines and fees are outlined in our Shipping Policy.

Tea Begins is not responsible for delays caused by courier services, customs clearance, or incorrect delivery information provided at checkout.

6. Returns & Refunds

Our Returns & Refunds Policy applies to all purchases.

Due to the nature of our products, all sales are final once an order has been successfully delivered, except in cases of incorrect, damaged, or defective items.

7. Tea Circle Loyalty Program

Participation in Tea Circle is optional and subject to additional terms.

Tea Begins reserves the right to:

  • Modify or discontinue the Tea Circle loyalty program
  • Adjust point values, rewards, or eligibility criteria at any time

Tea Credits have no cash value and are non-transferable.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of  Tea Begins Pte Ltd and may not be reproduced, distributed, or used without prior written permission.

9. Limitation of Liability 

To the fullest extent permitted by law, Tea Begins Pte Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Our total liability, if any, shall not exceed the amount paid for the product in question.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Singapore.

11. Contact Information

For any questions regarding these Terms of Service, please contact us at: teabegins@gmail.com