Frequently Asked Questions
What makes your matcha different?
Our matcha powders are selected for clarity of purpose. Each grade is developed to serve a specific role - from ceremonial whisking to culinary applications, rather than offering one product to do everything.
We focus on quality, consistency, and restraint.
Where are your tea powders sourced from?
Our tea powders are sourced from trusted producers with established practices in quality control, ethical sourcing, and certification standards.
We work closely with suppliers who share our values of integrity, transparency, and long-term sustainability.
Are your products halal certified?
Yes.
Our tea powders are halal certified and suitable for consumption by those seeking halal-compliant products.
Are your products sustainable?
Yes.
Our source is Rainforest Alliance certified, reflecting a commitment to responsible farming practices, environmental sustainability, and social responsibility.
Do your products contain any additives or sweeteners?
No.
Our tea powders contain 100% pure leaves only. No additives, no sweeteners, no colourings.
Which matcha should I choose?
If you're unsure, here's a simple guide:
- 001 Ceremonial - For traditional whisked matcha and pure matcha drinks
- 002 Artisan - For daily matcha lattes and versatile use
- 003 Culinary - For baking, desserts, and high-impact recipes
- 004 Hojicha - For roasted flavour and low-caffeine enjoyment
Each product is clearly designed for its intended use.
Is hojicha caffeinated?
Hojicha is naturally low in caffeine due to the roasting process. It is well-suited for evenings or for those seeking a gentler alternative to matcha.
How should I store my tea powders?
Store in a cool, dry place away from heat, light, and moisture. Seal tightly after each use.
Refrigeration is not required, but freshness is best preserved with careful storage.
Do you sell in bulk or supply cafes and hotels?
Yes.
We work with cafes, bakeries, and hospitality partners.
For wholesale or bulk enquiries, please contact us via our enquiry form.
Why is your collection numbered?
Each number reflects a deliberate position within our collection. Rather than expanding endlessly, we refine and maintain a considered series - where every product exists for a reason.
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If you don't see your question here, feel free to reach out.
We're always happy to talk about tea.